Draft service terms

1. Draft status and business details

These are draft service terms for NEXTXEN Technology and have not received legal review. The contracting entity, address, jurisdiction and dispute process require confirmation. This website does not conclude a service contract or take payment.

2. Enquiries and scope

An enquiry is a request to discuss work, not a booking or authorization to start. Deliverables, acceptance criteria, revisions, exclusions, access requirements and scheduling must be agreed in writing before work begins. Changes outside that scope require a new agreement.

3. Prices and payment arrangements

Service prices are shown in USD. Fixed packages apply only to their stated scope; starting-at prices depend on technical complexity and requirements. Any applicable taxes and the final total must be confirmed in a quotation. Payment methods, milestones, cancellation and refund arrangements must be specified before a contract is accepted. The website does not collect payment details.

Hosting, domains, premium themes, software licenses, app subscriptions and API usage fees are separate unless explicitly included in the agreed scope.

4. Customer materials and access

You are responsible for providing accurate product data, images, descriptions, pricing and any policy content, with permission to use those materials. Simple-product upload packages assume complete supplied content. Complex variants, research, copywriting, image work and cleanup may need additional scope.

Use appropriate staff/collaborator permissions or separate user accounts. Never send your store password. The parties must agree on backup, staging and restoration responsibilities before technical changes.

5. Monthly support and service limits

Monthly VA support is limited to agreed tasks and hours. Care plans require a defined schedule, task limits and platform-specific responsibilities. Working hours, response expectations, unused-hour treatment, extra work and termination arrangements must be agreed in writing. No unlimited support, 24/7 availability, guaranteed uptime or sales result is promised.

6. Software products and free offers

Third-party listings and software licenses have separate publisher terms. A service package does not imply that a software subscription or license is included. Free offers have the scope and limits described on their offer pages, and service-based offers require availability confirmation.

7. Items requiring agreement before contracting

Intellectual property ownership/licensing, confidentiality, personal-data handling, warranties, liability, acceptance, cancellation, refunds and dispute resolution require a properly reviewed agreement appropriate to the actual business and engagement. This draft is not a substitute for that agreement and does not purport to waive statutory rights.